Introducing a new clinic collection kit for the GeneSight® test

Making the most of your limited appointment time with patients is critical.

That’s why we are introducing a new clinic collection kit for the GeneSight® test.

“The GeneSight test provides valuable genetic insight to healthcare providers at key medication selection decision points,” said Mark Verratti, president, Myriad Mental Health, makers of the GeneSight test. “Our new kit is designed to answer some of the most common patient questions, while simplifying the test-taking process.”

Designed with clinician and office personnel in mind, the new clinic collection kit makes the process of collecting samples and placing GeneSight test orders as frictionless as possible to minimize demands on their time.

Based on the trifold design of the GeneSight at Home patient collection kit, the new GeneSight clinic collection kit includes simple-to-follow instructions with labeled components at each step of the process. Following these directions, all members of the care team can effectively collect samples and provide critical information needed to process the GeneSight test.

To help aid in a patient’s understanding of the GeneSight test, the new kit includes printed and digital resources for patients. For example, patients can take home the folder that holds the collection kit, allowing one convenient place to keep all GeneSight-related materials, including a printed copy of the results upon receipt from their provider.

Kit benefits for healthcare providers

One of the benefits of the new kit is the ability to track its shipping status. By entering the FedEx tracking number into the myGeneSight.com portal, providers and their staff can receive updates on where the sample is in the shipping process, allowing improved visibility into order status and timelines.

“For some clinics, multiple staff members may be involved in executing GeneSight testing for each individual patient – the provider who orders the test, a nurse or physician aid who takes the patient’s sample and an office staff member who enters the order in the system,” says Verratti. “That’s why we simplified the process and provided easy-to-follow instructions so even if new staff members join a clinic, they won’t need training to administer the GeneSight test.”

Once the results are completed, a clinician receives an electronic copy of the report in the secure GeneSight portal.

Helpful for patients

Patients often ask three common questions when a clinician recommends the GeneSight test: What is this test? What will it cost me? What happens to my DNA?

To answer these questions, both the take-home folder and online digital resources give patients quick and easy access to information and background that may be helpful to them throughout their journey. For example, some high-level information has been included in the take-home folder, which also includes a QR code to relevant information on GeneSight.com/after-visit-details.

To keep the patient informed on the status of their test, when the clinic enters the FedEx tracking number, the patient will receive – either by text or email – the shipping status of their GeneSight test sample.

If a patient requests an electronic copy of their report, the clinician can click a button in their myGeneSight.com portal. The patient will then receive a secure link via email or text to access a copy of their electronic GeneSight report.

“Having an electronic copy of their GeneSight report is vital if the patient has a large and evolving care team,” said Verratti. “And, if a patient wants to share their testing experience with friends and family, they can easily do so without having to make a copy or take a picture of it.”

GeneSight clinic collection kit components

The clinic collection kit has three steps the provider takes when collecting the patient’s sample.

1. The first step is obtaining the required patient information. This includes a consent form that details the GeneSight test and requests the patient’s signature and consent to take the test. The other form collects the patient’s insurance information. If a copy of the patient’s insurance card is included or the information is entered with the online order, this form is not required.
2. The middle pocket, which is the second step, contains the items needed to collect the patient’s sample. It includes two cotton-tipped swabs and a sample envelope. The folder includes simple instructions helping clinicians or their staff collect and secure a patient’s sample.
3. The third and final step helps clinicians order and ship the patient’s GeneSight test. The third pocket includes a pre-paid FedEx envelope, in which the clinic will add required paperwork and the sealed sample envelope with the cotton swabs. The clinic schedules a pick-up or drops off the pre-paid FedEx envelope at a FedEx drop-off location. The clinic can enter the FedEx tracking number from this envelope into its myGeneSight.com portal in the patient’s order so that the clinic can track it – when it has been picked up, where it is in transit and when it arrives at the GeneSight laboratory.

The GeneSight test has been ordered by tens of thousands of clinicians for more than 1.5 million patients. The test is a powerful tool to augment your knowledge, experience and passion for your patients. The test may help clinicians with new patients who have had a previous medication failure, or current patients who are experiencing lower than desired medication response or have unwanted side effects.

For more information about the GeneSight test, please visit:

https://genesight.com/for-clinicians/

https://genesight.com/healthcare-provider-stories/