FAQs about the GeneSight Test
About the GeneSight Test
Your genes are unique to you. You and a family member may respond or react differently to the same medication. The GeneSight test uses your genetic information to provide options for your clinician.
If you have struggled with medication, your genes may be a contributing factor. With the GeneSight test, your genetic makeup can provide clinicians with insight into how you may metabolize or respond to certain medications commonly prescribed to treat depression, anxiety, ADHD and other psychiatric conditions.
The GeneSight test must be ordered by your clinician or nurse practitioner. The test is a simple cheek swab taken in your health care provider’s office or in the convenience of your home.
There are many stories from people who have wanted to share their experiences on our website. People also talk about their experiences on our social media channels. Visit our Facebook or Instagram pages to follow the conversations.
GeneSight test results do not provide information on disease diagnosis, medication allergies, drug-drug interactions, or which medications will work best. The GeneSight test uses your genetic information to provide medication options for your clinician.
No. Taking medications at the time of GeneSight testing will not affect GeneSight test results.
How to Take the Test
The GeneSight test must be ordered by your clinician or nurse practitioner. You can talk with your healthcare provider by sharing this discussion guide. If you are looking for a healthcare provider who has registered to order the GeneSight test near you, click here for our Find-a-Provider form.
A healthcare provider is critical as patients should never change prescription medications on their own. The GeneSight test is intended to supplement other information considered as part of a comprehensive medical assessment, like potential drug/drug interactions, age, weight, lifestyle, etc.
The GeneSight test is a simple cheek swab (https://genesight.com/product/#process) which can be done either in your health care provider’s office or ordered by your clinician and sent directly to you.
Yes, your clinician or nurse practitioner can order the GeneSight test and have the collection kit sent directly to your home. You would then collect your sample by swabbing the inside of your cheeks, sign the patient consent form, and ship both back in the pre-paid FedEx envelope included in the kit.
No, since a person’s genes will not change based on what medications they are taking, the GeneSight results will not change. Please talk with your healthcare provider before making any medication changes.
The GeneSight test results will be accurate for any age because a person is born with their genes, and these do not change throughout their life. However, there may be some differences in how genes act at a young age. In general, most children who are being considered for psychiatric medications will be old enough that this won’t be an issue.
Another factor to take into consideration is that some medications are not approved by the FDA for pediatric populations. The healthcare provider should take the child’s age into consideration when interpreting the GeneSight Psychotropic test results.
Cost
98 percent of patients pay $330 or less for their GeneSight test.* The GeneSight Promise is that if we determine your out-of-pocket cost to be greater than $330, we will contact you before processing the test.
* Based on a review of six months of past claim data for major insurance carriers across the US, over 98% of patients pay $330 or less for their GeneSight test. Last updated 2023.
Some government and commercial insurance companies cover the GeneSight test. You can ask questions about your coverage by contacting our Customer Service team at 866.757.9204.
If you are uninsured, please contact our Customer Service team to discuss how we can help at 866.757.9204.
If you have traditional Medicare or Medicaid plans, typically your out-of-pocket cost will be $0.
We offer a Financial Assistance plan for those with or without commercial insurance. Click here to learn whether you qualify.
Privacy
Yes, we take privacy and security very seriously. That’s why we analyze all GeneSight Psychotropic and GeneSight MTHFR tests at our own accredited lab, so we can ensure the quality and security of your test. Your genetic information is private and protected through various federal laws including HIPAA (Health Insurance Portability and Accountability Act) and GINA (Genetic Information Nondiscrimination Act) that ensure the security of your personal and genetic information.
All samples are destroyed within 60 days of processing. Patients can also request to have their samples destroyed immediately.
We may share information if your insurance company requests it for reimbursement. Please read our privacy policy for more details: https://genesight.com/privacy-policy/
Results
Once we receive your sample, we share the results with your healthcare provider in about two days.
Yes, you can request a copy of the report from the healthcare provider who ordered your GeneSight test. If that is not possible, our customer service team at 866.757.9204 can help.
Yes. You should start by asking your clinician to share the report with you and explain the results. You can also request a patient report form by emailing us at info@assurexhealth.com or contacting us at 866.757.9204.
Our Medical Affairs team is available to you and/or your healthcare provider by phone at 855.891.9415 or by email at medinfo@myriad.com to assist with explaining the report.
Yes. The GeneSight test provides results that are 99.8 percent accurate about your specific genotype.
Yes, if your healthcare providers orders the GeneSight MTHFR test. The GeneSight MTHFR test checks for a gene variation which can predict your body’s ability to convert folic acid into its active form.
The GeneSight Psychotropic test is supported by clinical studies published in peer-reviewed journals. GeneSight Psychotropic is the only psychiatric pharmacogenomic test backed by such extensive research.
Other Ways to Contact Us
Customer Service
info@genesight.com
866.757.9204
Medical Information
medinfo@genesight.com
855.891.9415
Media Requests
PR@myriad.com
385.318.3718
Corporate
Myriad Neuroscience
6960 Cintas Blvd
Mason, OH 45040