FAQs about the GeneSight Test

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Customer Service

info@genesight.com

866.757.9204

Medical Information

medinfo@genesight.com

855.891.9415

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PR@myriad.com

385.318.3718

Corporate

Myriad Neuroscience
6960 Cintas Blvd
Mason, OH 45040

About the GeneSight Test

How to Take the Test

  • How can I take the GeneSight test?

    The GeneSight test must be ordered by your clinician or nurse practitioner. You can talk with your healthcare provider by sharing this discussion guide. If you are looking for a healthcare provider who has registered to order the GeneSight test near you, click here for our Find-a-Provider form.

  • Why do I need to go through a clinician to get the GeneSight test?

    A healthcare provider is critical as patients should never  change prescription medications on their own. The GeneSight test is intended to supplement other information considered as part of a comprehensive medical assessment, like potential drug/drug interactions, age, weight, lifestyle, etc.

  • How is the GeneSight test administered?

    The GeneSight test is a simple cheek swab (https://genesight.com/product/#process) which can be done either in your health care provider’s office or ordered by your clinician and sent directly to you.

  • Can I take the test at home?
    Yes, your clinician or nurse practitioner can order the GeneSight test and have the collection kit sent directly to your home. You would then collect your sample by swabbing the inside of your cheeks, sign the patient consent form, and ship both back in the pre-paid FedEx envelope included in the kit.
  • Do you have to stop taking your medications to get accurate results?
    No, since a person’s genes will not change based on what medications they are taking, the GeneSight results will not change. Please talk with your healthcare provider before making any medication changes.
  • At what age or how young can a child be to be tested?
    The GeneSight test results will be accurate for any age because a person is born with their genes, and these do not change throughout their life. However, there may be some differences in how genes act at a young age. In general, most children who are being considered for psychiatric medications will be old enough that this won’t be an issue. Another factor to take into consideration is that some medications are not approved by the FDA for pediatric populations. The healthcare provider should take the child’s age into consideration when interpreting the GeneSight Psychotropic test results.

Cost

Privacy

The Health Insurance Portability and Accountability Act of 1996 (HIPAA) is a federal law, parts of which are designed to secure and to protect the privacy of patient’s medical information, which HIPAA calls “Protected Health Information” or PHI. When GeneSight performs a genetic test ordered by your healthcare provider, GeneSight does so as a HIPAA Covered Entity. This means that GeneSight is required to comply with HIPAA (not all health care companies are).

HIPAA requires that all Covered Entities create a Notice of Privacy Practices, which provides information about how GeneSight uses and discloses your PHI, it’s legal duties with respect to our PHI and your rights with respect to your PHI and how you may exercise them. The Notice also explains our responsibilities and provides information about how to reach us with questions or file a complaint if you feel your privacy rights have been violated.

You may find GeneSight’s HIPAA Notice of Privacy Practices here. Please read it carefully.

Results

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