Providing a simple, efficient way for you to take the GeneSight test from the comfort and privacy of your own home
We know the process of finding medications that work can be frustrating, time-consuming and debilitating.
That’s why we created the GeneSight test.
The results of the test can inform your healthcare provider about how you may break down or respond to certain mental health medications. Finding the medication that works for you can help you finally start feeling like yourself again.
Had a medication failure in the past
Current medication experiencing lower-than-desired medication response
Experiencing unwanted side effects
Wanting a mental health medication to help manage mental health diagnosis
How GeneSight at Home Works
Convenient
Efficient
Trust
Exceptional Customer Service
For some, suffering from depression, anxiety or other mental health conditions, it can be a struggle just to leave the house. For some providers, the percentage of patients they see in-office is dropping in favor of virtual visits. We’re removing barriers like these with GeneSight at Home.
With the same technology used for the in-office GeneSight test, we’ve created an easy-to-follow Patient Collection Kit that’s sent directly to you or your patient’s home office once a registered healthcare provider orders the test in our portal. Once completed at home, the kit is sent to our lab, and results are processed in a few days. It’s that simple.
The GeneSight test is administered by your healthcare provider in their office or at the comfort of your own home.
Your provider collects a DNA sample by painlessly swabbing the inside of your cheek OR you can collect the sample at home using our patient collection kit.
The sample is sent to our lab for analysis.
After we receive your sample, your healthcare provider will typically get test results in about 2 days.
Your provider can contact our Medical Affairs team for a consultation. Your clinician can then review the results with you on your next visit.
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Included in the kit are the following:
DNA samples are required to complete your GeneSight test. Review the steps below for completing your test.
STEP 1
STEP 1-A
Read and sign the patient consent form
Place the completed form in the prepaid FedEx® return envelope.
Your samples will not be processed without the signed Patient Consent Form.
STEP 1-B
Provide medical insurance information
(Choose the easiest option for you)
Email a photo of the front and back of the patient’s medical insurance card to support@genesight.com. Include the patient’s first name, last name, and date of birth.
OR
Complete the form titled “Medical insurance information” (provided in this kit) and place it inside the prepaid FedEx® Return Envelope.
STEP 2
STEP 2-A
Fill Out the DNA Sample Form
For billing purposes, it’s important to complete all fields on the DNA Sample Envelope.
Note: It’s easier to complete the envelope before collecting your DNA samples.
Patient name and date of birth must be an identical match to the insurance card.
STEP 2-B
Collect Your DNA Samples
Reference the illustrations below for sample collection instructions.
Need help?
Call (866) 757-9204 to speak to a customer service representative.
IMPORTANT! Do not eat or drink 15 minutes prior to taking DNA samples.
Remove a swab from the sterile packaging.
Do not touch the cotton swab tip. Hold swab by its plastic shaft.
Carefully insert one swab into your mouth.
STEP 3
Rub the swab firmly up and down against the sides of your right cheek for 10 strokes.A good DNA sample will have an abundant of tissue cells, not saliva.
STEP 4
Place the swab, cotton tip first, into the DNA Sample Envelope.Repeat with 2nd swab on opposite cheek then seal when completed.
STEP 3-A
Place your items in the prepaid FedEx® return envelope
Then, seal the FedEx® envelope.
STEP 3-B
See the FedEx® Return Envelope for easy and free return options.
To make sure your samples are sent to our lab overnightonly use the prepaid FedEx® Return Envelope included in this kit.