GeneSight® at Home:
Collection Kit

Why did I receive a GeneSight at Home Collection Kit?

Your healthcare provider ordered the GeneSight test and sent the kit for you to take at home.

Reasons your healthcare provider may have sent you the GeneSight test:

  • Has a medication failed you in the past?
  • Is your current medication not working?
  • Does your medication cause unwanted side effects?
  • Are you wanting medication to help you manage your mental health diagnosis?

What is the GeneSight test?

We know the process of finding medications that work can be frustrating, time-consuming and debilitating.

Fewer than 50% of individuals with depression respond to their first medication.1

That’s why we created the GeneSight test.

The results of the test can inform your healthcare provider about how you may break down or respond to certain mental health medications. Finding the medication that works for you can help you finally start feeling like yourself again.

What to expect next?

After completing your kit and sending it back to our lab, your healthcare provider will receive your results around 3 days.

Here is a sample of what the report looks like that will contain your results. The report classifies over 60 mental health medications into four categories based on your genetics and may help inform your unique treatment plan for medication selection.

The GeneSight test is quick and easy!

  • Get a pen ready to fill out some basic information.
  • Collect your genetic sample via a simple cheek swab.
  • Return your sample to our lab via FedEx® at no cost to you

Once we have your sample and required information, we’ll send your results to your healthcare provider within 3 days.

Cost shouldn’t be a barrier to your mental wellness

Our goal is to make the GeneSight test affordable and accessible to patients.

Many insurance plans, including Medicare, often cover the entire or a significant portion of the test.

We offer a financial assistance plan for eligible patients to help with the cost of the GeneSight test. Use our cost estimator to see if you qualify.

If your cost is $100 or more, we offer an interest-free payment plan to spread out the cost for up to 12 months.

98%

of patients pay $330 or less for their GeneSight test2

$0

is the typical out-of-pocket cost for patients on Medicare (Part B) and Medicaid

The GeneSight® Promise

If you decide to use your insurance and we determine that your cost will exceed $330, we will contact you before processing the test and before billing you to make sure you would like to proceed.

Reduced self-pay option

All patients are eligible for the reduced self-pay option of $330. Self-Pay may be the most affordable option for patients whose out-of-pocket cost is estimated to be higher than $330, for those whose insurance does not cover the GeneSight test, or for those without insurance.

Instructions

We want the process of taking the GeneSight test to be quick and easy. We’ve outlined what to expect from the kit and step-by-step instructions are below.

For your convenience, we also have a “How it Works” video to visually show the process.

The following items are included in the GeneSight Patient Collection Kit ordered by your healthcare provider

Included in the kit are the following:


  • Cotton-Tipped Swabs (2)
  • DNA Sample Envelope
  • Patient Consent Form
  • Medical Insurance Information Form
  • Financial Information for the GeneSight Test

  • Prepaid Return Envelope

DNA samples are required to complete your GeneSight test. Review the steps below for completing your test.

STEP 1

Consent Form and Insurance Information

STEP 1-A

Read and sign the patient consent form

Place the completed form in the prepaid FedEx® return envelope.

Your samples will not be processed without the signed Patient Consent Form.

STEP 1-B

Provide medical insurance information

(Choose the easiest option for you)

Email a photo of the front and back of the patient’s medical insurance card to [email protected]. Include the patient’s first name, last name, and date of birth.

OR

Complete the form titled “Medical insurance information” (provided in this kit) and place it inside the prepaid FedEx® Return Envelope.

STEP 2

DNA Sample Form and Collection

STEP 2-A

Fill Out the DNA Sample Form

For billing purposes, it’s important to complete all fields on the DNA Sample Envelope.

Note: It’s easier to complete the envelope before collecting your DNA samples.

Patient name and date of birth must be an identical match to the insurance card.

STEP 2-B

Collect Your DNA Samples

Reference the illustrations below for sample collection instructions.

Need help?

Call (866) 757-9204 to speak to a customer service representative.

IMPORTANT! Do not eat or drink 15 minutes prior to taking DNA samples.

STEP 1

Remove a swab from the sterile packaging.

Do not touch the cotton swab tip. Hold swab by its plastic shaft.

STEP 2

Carefully insert one swab into your mouth.

STEP 3

Rub the swab firmly up and down against the sides of your right cheek for 10 strokes.
A good DNA sample will have an abundant of tissue cells, not saliva.

STEP 4

Place the swab, cotton tip first, into the DNA Sample Envelope.
Repeat with 2nd swab on opposite cheek then seal when completed.

STEP 3

FedEx® Return Envelope

STEP 3-A

Place your items in the prepaid FedEx® return envelope

  • Make sure to include:
    Signed Patient Consent Form (step 1A)
  • Patient Medical Insurance Information (step 1B) unless provided via email
  • Patient DNA Sample Envelope (step 2B) with both cheek swabs sealed inside

Then, seal the FedEx® envelope.

STEP 3-B

See the FedEx® Return Envelope for easy and free return options.

To make sure your samples are sent to our lab overnightonly use the prepaid FedEx® Return Envelope included in this kit.

Your sample is handled with care.

Generally, samples are destroyed within 60 days of receipt, however, the samples may be destroyed at any time after the testing is completed upon request.

The process is a simple cheek swab that will be placed in a paper envelope. This drying process ensures the samples remain stable by preventing microbial growth and breakdown of DNA.

Our lab is located here in the United States, in Mason, OH.

Have questions?

Contact our Customer Service Team:
They are available Monday-Friday, 8am – 8pm Eastern at 866.757.9204 or by email at [email protected]
  1. Rush AJ, et al. Am J Psychiatry, 2006.
  2. Based on a review of six months of past claim data for major insurance carriers across the US, over 98% of patients pay $330 or less for their GeneSight test. Last updated 2023.