You agree to receive recurring SMS (Short Message Service) and MMS (Multimedia Message Service) order and shipping progress messages from GeneSight, including messages that may be sent using an automatic telephone dialing system, to the mobile phone number with an area code within the 50 United States or District of Columbia you provided when signing up or any other number that you designate. Not all mobile devices or handsets may be supported and our messages may not be deliverable in all areas. Consent to receive automated messages are not a condition of any purchase. Message and data rates may apply. GeneSight reserves the right to alter the frequency of messages sent at any time, so as to increase or decrease the total number of sent messages. GeneSight also reserves the right to change the short code or phone number from which messages are sent and we will notify you when we do so. GeneSight, its service providers and the mobile carriers supported by the program are not liable for delayed or undelivered messages.
You acknowledge that messages will be sent to the mobile phone number you provided to GeneSight. Such messages will include personal information about your genetic test order and shipping progress. Since text messaging is unencrypted, there is a risk that this information may be intercepted or viewed by third parties, including others who access your device or your carrier account.
You also agree to GeneSight’s Terms of Use and Myriad’s Privacy Notice.
HELP – ASSISTANCE WITH MESSAGES
Text the keyword HELP to GeneSight to return customer service information for assisting you. Additionally, you can access GeneSight Customer Service directly at https://genesight.com/contact/, by email at info@genesight.com, or by telephone number 866.757.9204.
STOP – CANCELLATION OF MESSAGES
Text the keyword STOP to GeneSight to cancel. After texting STOP to GeneSight, you will receive one additional message confirming that your request has been processed. You acknowledge that our text message platform may not recognize and respond to unsubscribe requests that do not include the STOP keyword commands and agree that GeneSight and its service providers will have no liability for failing to honor such requests. If you unsubscribe from one of our text message programs, you may continue to receive text messages from GeneSight through any other programs you have joined until you separately unsubscribe from those programs.
CONTACT
This message program is a service of GeneSight, located at 6960 Cintas Blvd, Mason, OH 45040.